Shipping & Returns
We ship our packages out via USPS Priority Mail.
Priority shipping within the United States will cost $13.
Express Shipment within the United States is $35.
Orders will ship within 5-7 business days of receiving payment.
Orders require 2-3 business days for delivery after it ships depending on its destination.
Shipping confirmation and tracking is available via email as soon as your order ships.
NO RETURNS. EXCHANGES ONLY. NO EXCEPTIONS. We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair. The items must be mailed for exchange in its original condition. We will not accept any merchandise that is not in its original condition. We will not accept any merchandise that has been used or altered (brushed, combed, picked, cut, or washed). The returned item must be unopened, unaltered, unworn, undamaged and all tags and packaging must be included.
Items meeting the above conditions may be returned within 3 days of the receipt for an exchange.
If you want to exchange an item you will need to call our customer service number. (662) 436-1506
Items must be in its original condition as stated above and shipped back for exchange within 3 days of receipt